Designing and installing a challenge course with Highgate takes four stages:

Stage 1 – Consultation & design

After your initial approach we like to visit the potential site before we develop a design and proposal. Before choosing to purchase challenge course equipment or elements, it is important to identify the goals for your adventure challenge program. Meeting with you gives us an opportunity to get an understanding of your clientele and your specific needs, see the physical layout of the site you wish to use, give you direct input on the overall project and undertand your project budget and any financial constraints with which you may be working.

Once we understand the scope of the project we will present you with a proposal including recommendations, an overview of the course design and specifications compliant with industry standards, and a cost estimate for the project. Completing this stage may take a number of iterations until we get a proposal that meets your requirements.

Stage 2 – Engineering & documentation

At this stage any agreed surveying; engineering drawings and illustrations will be prepared with a final quotation for the project. All our installations are covered by a 12 month warranty period. Acceptance of the quote moves the project through to the construction stage.

Stage 3 – Supply & installation

Once we have a contract with you we will schedule the work around prior installation commitments and provide you with a start date for the project. The duration of the project will be determined by the complexity of your challenge facilities and will be detaled in a project milestone plan. If there is a training component or provisions of Standard Operating Procedure documentation in your project this is typically delivered as the final stage of the installation process.

Stage 4 – Ongoing service

Once your course is built and in use we can provide you with refresher training, course additions/improvements, remedial work if required and annual safety inspections to ensure your course remains safe, compliant and in line with all relevant standards.